We hope that you find both the VISIBLE Standards and the preVISIBLE Review simple and easy to use - but if you have any queries or questions please do not hesitate to contact a member of the The VISIBLE Communities™ team.
Community Matters Helpline
0845 VISIBLE (0845 8474253) FREE available 9.30 -13.00 from Monday - Thursday.
VISIBLE Communities™ Resource
Detailed process sheets and handy guidance documents indicating all of the required actions and steps for completion of VISIBLE.
The VISIBLE CommunitesTM Team
Contact the VISIBLE team who would be happy to deal with your query at any time.
VISIBLE Local Licensed Agents
In some areas there are local agents; either under a License Agreement or a Supporter Agreement with Community Matters. Where this special arrangement is in place organisations should use these bodies as their first port of call for support see a list of VISIBLE Local Licensed Agents.
As an accrediting organisation, to maintain the integrity of the Standards, support will always be provided by someone different to your eventual appointed VISIBLE assessor. Therefore, all support offered by the VISIBLE team, or other Community Matters consultants or staff, is offered without prejudice to the final decision of the VISIBLE assessor when your group comes forward for accreditation.
